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Central Bank of Jordan issues statement after global IT glitch

Central Bank of Jordan announced that it is monitoring the widespread disruptions affecting numerous global institutions across various sectors.

The Bank reported on Friday that initial analyses suggest the issue stems from a technical defect in a major global cybersecurity firm.

The Bank assured that Jordanian banks and financial services are operating normally and efficiently, and it is keeping a close watch on the situation.

Similarly, the Ministry of Digital Economy and Entrepreneurship commented on the situation, stating that a malfunction in one of the global protection systems impacted many companies worldwide, particularly airlines, financial institutions, and cloud-based email systems.

The cause of the malfunction remains unclear, with no confirmed information on whether it resulted from a cyber attack or a technical error.

Preliminary information regarding Jordan indicates:

  • No government systems have been reported as affected, as the global protection system in question is not used in government systems. Ongoing monitoring suggests no impact on individual institutions, though this is deemed unlikely, and no reports have indicated such impacts.
  • In the private sector, the disruption has had no significant impact. A very small number of companies in the financial sector experienced partial and limited effects, which have mostly been resolved. Additionally, some non-Jordanian airlines’ reservation systems were affected.

Engineer Bassam Al-Sarhan, head of the Telecommunications Regulatory Commission (TRC), confirmed that the impact on airline reservations in Jordan was minimal and has been addressed. Airlines have been using manual systems for reservations, and travelers have been informed of potential flight delays.

He also noted that minor impacts on financial companies have been resolved, with no significant effects reported in other sectors.

Microsoft has reported a defect in its global system, which has caused technical problems at airports worldwide, disrupting international airlines, banks, and media operations.

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